where to stay in florence

FAQ

Do you want to know what other visitors to the La Casa del Garbo have had to say about us?

Internet connection?

We offer complimentary Wi-Fi connection. You can navigate at will in your room or in the common areas of the residence.

Credit cards?

Your stay must be paid for when you check in. We accept Visa, Mastercard, American Express and Diners.

credit-cards

How much is the residence tax?

Residence tax: this tax is applicable to overnight stays of non-residents in the Comune di Firenze (Florence municipality). It is for a maximum of 7 consecutive overnight stays. The tax amount for our residence is €4.50 per night, per guest.

The following are exceptions: Minors up to the age of 12 years; guests who assist bedridden patients being treated in local public health facilities in our region and are considered patient attendants; the parents, or attendants, who assist minors of 18 years of age who are bedridden and being treated in public health facilities in our region—for a maximum of two persons per patient.

Cancellation terms?

Our standard policy stipulates that a booking can be modified or canceled without incurring a penalty up to 48 hours before the agreed upon arrival date. Beyond this stipulation, the cost of a 1 night stay will be charged.
In case of a no-show or early departure the cost of the entire stay will be charged.
We invite you to always check the terms and conditions of your stay during the booking process. Conditions are subject to change.

Check-in & check-out?

Our reception is open from Mondays-Saturdays from 9:00am to 1:00pm and from 3:00pm to 7:00pm. On Sundays, it is open from 9:00am to 1:00pm. After 1:00pm the residence is closed.
Check-in is to be made from Mondays to Saturdays between 12:00pm and 1:00pm and from 3:00pm to 6:30pm.
Sunday check-ins and others different from those times indicated, must be approved by directly contacting our staff by telephone or by writing to the following email address: welcome@casadedlgarbo.it.
Check-out is to be made by 10:00am.
In case of a late check-in or check-out, a small supplemental charge will be levied. We have a baggage deposit room, with a bathroom, at the disposition of our guests who have already checked out by 10:00am.
The payment for your stay will be made when you check in. The keys to your room must be turned in at check-out time. If you fail to do this because you have lost your keys, a penalty of €100.00 will be charged.

Can you arrange restaurant bookings, tours and/or museum visits?

Our staff is always ready to help you and satisfy your requests. We can book restaurant tables, visits, excursions and guided tours in Florence and other parts of Tuscany including the famous Chianti.

Parking?

We do not have parking facilities on our premises. However, we have made arrangements with a local garage just a few minutes walking distance from our residence where you can leave your car.

Do you accept animals?

Unfortunately, we are not able to accept your animals.